TERMS AND CONDITIONS

These Terms of Use ("Terms and Conditions") mandate the terms on which the users ("You" or "Your" or "User") access and register on the website www.coffeeweb.com and/or mobile application "CoffeeWeb" referred to as, "the Platform" owned and operated by CoffeeWeb Technologies Private Limited.

CoffeeWeb Technologies Private Limited shall also allow its associates, group and subsidiary companies, together referred to as "Company" or "We" or "Us" to use the Platform as per the requirements.

1. Platform Service(s):

You acknowledge that the Platform allows You to avail the services directly from the Company and/or its group entities and affiliates including their products and services and facilitate communication with them for such services, and other related information. The Company hereby grants You, a limited, non-exclusive, non-transferable, royalty-free license to use the Platform for the purposes of availing the services from the Company and its group entities and affiliates, collectively herein after referred to as Platform Services.

Platform service(s):

Display of Global news about Coffee

As part of the Platform Services provided to You, after availing such services, You agree to provide honest feedback/review about the concerned Platform Service, if required by the Company.

In case of any dissatisfaction with the Platform Services, You shall first file a formal complaint with the customer service of the Company prior to pursuing any other recourse. The complaints can be lodged at support@CoffeeWeb.com and upon lodging a complaint You agree to provide complete support to the customer service team with such reasonable information as may be sought by them from You along with necessary documents, emails, screenshots as available with You forming part of the said complaint. The decision of the Company on the complaints shall be final and You agree to be bound by the same.

2. Use of the Platform

3. Disclaimer of Warranties, Indemnification and Limitation of Liability

LIMITATION OF LIABILITY

Users exclusive remedy and the Company's entire liability under this Terms of Use if any, for any claim(s) or damages made against them individually or jointly whether based in contract or negligence shall be limited to the aggregate amount of the charges paid by Users relative to the database which is the basis of the claim(s) during the period of subscription. The present indemnity shall remain in effect for the period of continued subscription.

4. Eligibility to Use

By accepting the Terms of Use,You hereby represent that:

  • You are of 18 (eighteen) years of age or older and in case of You are acting as guardian on behalf of a minor, You have the necessary authority to register/sign up on the Platform for the availing the Services on behalf of the minor
  • You are of legal age to form a binding contract, are not a person barred from receiving the Platform Services under the applicable laws and are competent to enter into a binding contract
  • You agree to abide by the Terms of Use and any other information provided by You on and through the Platform for the provision of the Platform Services
  • 5. User Account,Password and Security

    6. Payment related Information

    7. Subscription Fees

    8.Refunds and cancellations

    REFUNDS
  • The payment made against the Subscription is not refundable under any circumstances.
  • In addition to the subscription fee and usage charges, the subscriber is liable to pay any and all taxes, duties and levies which may be applicable as per law or regulation and which the platform may apply to the total billing of the subscriber.
  • A detailed statement of the subscription and usage charges, for subscribers under Transactional Pricing, which the subscriber may incur, will be available for the subscriber to view and verify on the information service. This shall be treated as final and binding unless the subscriber shall bring to the notice of CoffeeWeb any discrepancies within seven days of the charge having been debited to it/him after which period any such charges shall be deemed to have been debited and accepted by the subscriber.
  • We use third-party payment processors (the "Payment Processors") to bill you through a payment account linked to your Account on the Services (your "Billing Account") for use of the paid Services. The processing of payments may be subject to the terms, conditions and privacy policies of the Payment Processors. We are not responsible for error by the Payment Processors. By choosing to use paid Services, you agree to pay us, through the Payment Processors, all charges at the prices then in effect for any use of such paid Services in accordance with the applicable payment terms and you authorize us, through the Payment Processors, to charge your chosen payment provider (your "Payment Method"). You agree to make payment using that selected Payment Method. We reserve the right to correct any errors or mistakes that it makes even if it has already requested or received payment.
  • Cancellations

    9.Renewals/Delayed Payments

    10. Modifications

    11.Intellectual Property Rights

    12.Limitations on Use

    13.Termination

    14.Consequences of Termination

    15.License of your Content to provider

    16. Errors and Corrections

    17.Advertisements

    18.Notice

    19.Severability of Provisions

    20.Remedies for Violations

    21.Governing law and Jurisdiction

    22. Waiver

    23.Link to Other Websites and Linking Disclaimer

    24.Content Removal

    25.Force Majeure

    26.Dispute Resolution

    1. Any dispute or difference between the Company and User arising out of or relating to the existence, validity, interpretation, performance or termination of, or otherwise in connection with this Terms and Conditions ("Dispute"), shall at first instance be attempted to be amicably settled between the parties through good faith negotiations. Either party shall be entitled to invoke such negotiations by giving to the other party a notice to that effect ("Dispute Notice"). If a Dispute is not resolved by way of good faith negotiations within a period of Sixty (60) days from the date when the Dispute Notice was received by the receiving party then either party shall be entitled to refer the Dispute to arbitration in the manner described below.
    2. Any Dispute not resolved by way of good faith negotiations within a period of sixty (60) days from the date when the Dispute Notice was received by the receiving party, shall be finally resolved by arbitration in accordance with the provisions of this clause 28.
    3. The provisions of the Arbitration and Conciliation Act, 1996, as amended ("Arbitration Act"), will apply to such arbitration:
    4. The arbitration shall be conducted by a single arbitrator who shall be appointed by the mutual consent of both parties. If the parties are not able to reach a decision to appoint the arbitrator within sixty (60) days of the date when the good faith negotiations mentioned above have failed, then the Dispute shall be referred to a panel of three (3) arbitrators. One (1) arbitrator shall be appointed by each party within thirty (60) days of the parties failing to reach an agreement to appoint the sole arbitrator as aforesaid. The two (2) arbitrators so appointed by the parties shall appoint the third presiding arbitrator within thirty (30) days of their appointment, failing which the third presiding arbitrator shall be appointed in accordance with the provisions of the Arbitration Act.
    5. The arbitration proceedings shall be conducted in English.
    6. The place of arbitration shall be Bengaluru, Karnataka, India.
    7. The award of the arbitrator(s) shall be final and binding on both parties. The arbitrator(s) shall state reasons for its/their findings in writing.
    8. The costs of arbitration shall be determined by the arbitrator(s).
    9. In relation to any arbitration proceedings, the parties agree that the courts at Bengaluru, Karnataka, shall have exclusive jurisdiction to the extent the court has jurisdiction under the Arbitration Act.